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    Privacy Policy

    Effective Date: May 06, 2025.

    Swick Logistics LLC (“Swick Logistics,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you engage with our freight brokerage services (“Services”) or interact with us through our website, marketing, or events.

    By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

    If you have any questions, contact us at:

    1. Scope of This Policy

    This Privacy Policy applies when you:

    • Visit our website at www.swicklogistics.com or any affiliated websites linking to this Policy;
    • Interact with us via email, phone, or in person (e.g., during sales or marketing events);
    • Use any of our freight brokerage Services.

    2. Information We Collect

    We may collect the following types of personal information directly from you:

    • Identification Data: Name, email address, phone number, mailing address
    • Communication Data: Preferences, inquiries, customer service interactions
    • Business Information (if applicable): Company name, business role, logistics preferences

    We do NOT collect:

    • Sensitive personal data (e.g., health, biometric, racial, or religious information)
    • Payment or financial data directly
    • Information from third parties for profiling or marketing

    3. How We Use Your Information

    We process your personal data for the following lawful purposes:

    • To provide and maintain Services (e.g., booking and managing freight)
    • To respond to inquiries and provide customer support
    • To communicate with you, including sending service-related notices and updates
    • To improve our Services based on feedback and usage patterns
    • To market and promote our services, if you have opted in
    • To comply with legal obligations and enforce contractual terms

    4. Sharing Your Information

    We may share your personal information with:

    • Third-party service providers (e.g., communication tools, CRM platforms) strictly for operational or support purposes
    • Legal authorities or regulators when required by law or legal process

    We do NOT sell your personal data.

    5. SMS Communication Policy

    • We do not share your SMS opt-in data or consent with unrelated third parties.
    • Your mobile information may be shared only with trusted vendors who assist in delivering SMS communications.
    • We will never use your mobile data for marketing unless you explicitly consent.

    6. Data Security

    We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials and access to our systems.

    7. Data Retention

    We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

    8. Your Privacy Rights

    Depending on your jurisdiction, you may have the right to:

    • Access or receive a copy of your personal information
    • Correct or update inaccurate data
    • Request deletion of your personal information
    • Withdraw consent (where applicable)
    • Object to or restrict processing

    To exercise your rights, contact us at support@swicklogistics.com. We will respond in accordance with applicable laws, such as GDPR (for EU/EEA users) or CCPA (for California residents).

    9. Children’s Privacy

    Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

    10. International Users

    If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

    11. Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Material changes will be communicated via our website or, when possible, directly to you. Your continued use of the Services following an update indicates your acceptance of the revised Policy.

    12. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please reach out: