Privacy Policy

Our Privacy Policy is applicable to all users/visitors of/on our website (hereafter “users”).

  1. Name;
  2. Company name;
  3. Telephone number;
  4. Email address;
  5. Communication between the user and Swick Logistics (we may send service-related emails).

By using Swick Logistics’ web site and quote system, you are giving us permission to contact you regarding our freight services. Customer agrees that by establishing an account with Swick Logistics, they have accordingly elected to opt-in to mailing and marketing communications from Swick Logistics only. This communication includes service information, updates, savings offers, online advertising and quarterly newsletters.

 

When booking a shipment with Swick Logistics, your personal contact information is used for confirmation, updates, and other pertinent information related to that particular booking. Our site does not sell, rent, or share your personal information with any third- party firm.

 

1. Cookies and Similar Technologies

 

We or authorized third parties collect certain information, including, without limitation, Usage Information, by automated means using cookies, web beacons, and server logs for analytic purposes. Swick Logistics tracks users use of the Site and/or Swick Logistics Service, but does not track users across third party websites. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. When you visit or access the Site and/or Swick Logistics Service, we may by means of cookies, beacons, tags, scripts, and/or similar technologies automatically collect technical information about the devices and software you use to access the Site and/or Swick Logistics Service, such as the type of Internet browser or mobile device you use, the website or source that linked or referred you to the Site and/or Swick Logistics Service, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), the operating system of your computer or mobile device, and other similar technical information.

Typically, all technical, analytics, and usage information is gathered by Swick Logistics in anonymous form and does not identify you personally.

We use both session ID cookies and persistent cookies. These technologies (or a combination of them) are used to help us:

  • Compile statistics and analytics about your use of and interaction with the Site and/or Swick Logistics Service, including details about how and where our Site and/or Swick Logistics Service are accessed, how often you visit or use the Site and/or Swick Logistics Service, the date and time of your visits, your actions on the Site and/or Swick Logistics Service, and other similar traffic, usage, and trend data, which allow us to better understand the functionality of our mobile software on your device and gain insights about how mobile software is used in order to improve your experience;
  • Gather important functionality, testing, and performance data about our Site and/or Swick Logistics Service, including performance data related to the Site and/or Swick Logistics Service, such as networking activity, CPU load, and resource usage, among other relevant data;
  • Moderate user behavior on the Site and/or Swick Logistics Service, such as protecting against fraud and other inappropriate activities;
  • Gather demographic information about our user base; and
  • Perform other similar functions.
 

2. SHARING YOUR PERSONAL INFORMATION

 

Aside from disclosing your information to those of our personnel who are authorized to process the information in order to provide the Site and/or Swick Logistics Service and who are committed to confidentiality, we disclose your personal information only to the third parties as described below.

 

2.1. THIRD PARTY SERVICE PROVIDERS

 

We share personal information with third parties that provide services to help us provide the Site and/or Swick Logistics Service and operate our business. Depending on how you use the Site and/or Swick Logistics Service, the following categories of third parties collect data on our behalf or receive personal information:

  • Hosting services providers;
  • Analytics providers;
  • Advertising and marketing partners;
  • Payment service providers;
  • Customer support providers;
  • Providers of business operations and communication tools;
  • COther third-party service providers that help us provide features and functions for the Site and/or Swick Logistics Service; and
  • Professional service providers, such as auditors, lawyers, consultants, accountants and insurers.
 

2.2. AFFILIATES AND SUBSIDIARIES

 

Personal information that we collect about you through the Site and/or Swick Logistics Service may be shared with the employees, contractors, and agents of Swick Logistics and our affiliated and subsidiary entities (“Affiliates”) who are involved in providing or improving the Site and/or Swick Logistics Service that we offer to you. We obligate the employees, contractors and agents of Swick Logistics and our Affiliates to ensure the security and confidentiality of your personal information and to act on that personal information only in a manner consistent with this Privacy Policy.

 

2.3. LEGAL DISCLOSURES

 

If we are required to disclose personal information by law, such as pursuant to a subpoena, warrant or other judicial or administrative order, our policy is to respond to requests that are properly issued by law enforcement within the United States. Under such circumstances, unless prohibited by applicable law, we will attempt to provide you, or the Customer if you are an Authorized User and/or Driver of such Customer, with prior notice that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address. However, government requests may include a court-granted non-disclosure order, which prohibits us from giving notice to the affected individual. In cases where we receive a non-disclosure order, we notify the user when it has expired or once we are authorized to do so.

Note that if we receive information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person, we may provide information to law enforcement trying to prevent or mitigate the danger (if we have it), to be determined on a case-by-case basis.If you are an Authorized User and/or Driver, please consult with the Customer to learn more about how Customer responds to requests for information pursuant to legal orders.

 

3. DATA SECURITY

 

We have put in place reasonable and appropriate security measures designed to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. For example, we use encryption, secure socket layer, firewalls, and password protection. In addition, we limit access to personal information to those employees, agents, contractors and the third parties who have a business need-to-know.

We also have procedures in place to deal with any suspected data security breach. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and while we take reasonable steps to provide secure services, by using the Site and/or Swick Logistics Service, you understand and assume the risks associated with your activities on the internet.

 

4. CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to change this Privacy Policy at any time. Please check this Privacy Policy periodically for changes. We will also notify you here, by email, or through notice on our home page if we make material updates and will post the date it was last updated at the top of this Privacy Policy. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our then-current privacy policy.